Worldwide: Expedia Group has launched a ChatGPT-powered travel planning feature in the Expedia app that helps users plan their trips.
US: Expedia Group has introduced a new loyalty program across its three travel brands for travellers to earn and use rewards on eligible flights, hotels, vacation homes, car rentals, cruises and activities.
UK: Turneo, a B2B platform that aims to drastically simplify how travel and hospitality brands offer and manage in-destination experiences, has officially launched.
Following an interview with Jungyun Kim at Yanolja, BHN editor Eloise Hanson comments on the impact of AI on hotel operations.
BHN speaks to Jungyun Kim, chief strategy officer at hospitality technology platform Yanolja Cloud, to learn more about how AI innovation and investment will support the digital transformation of hotels, and what’s in store for Yanolja’s expansion in the west.
Israel: Tel Aviv-based guest experience platform Duve is planning to release its latest innovation for guest experience management, DuveAI.
After a topsy-turvy 2022, here are some hospitality and real estate trends for the year ahead, some more unexpected than others. IHM’s editorial team – George Sell, Paul Stevens and Eloise Hanson – reports.
Sponsored by likeMagic and London Rock Partners The only constant is change – the speed of which is most visible in the technology industry. Savvy travel and hospitality professionals are embracing new technologies (AI, web3, robotics etc) to become more efficient and enhance guest stays. As software systems adapt and