UK: Hospitality tech company Criton has partnered with restaurant tech expert Hungrrr to add contactless food ordering systems to its hotel guest app.
The system allows guests to order and pay for food and drinks whether in the room or restaurant, via their own phone.
The partnership is the latest move by Criton to help the hospitality sector reduce the number of guest interactions and physical touchpoints, improving sanitary standards. Criton announced in May that the platform would be completely free until 2021, enabling more hoteliers to use digital services as the pandemic continues.
Julia Grieve, Criton founder and CEO, said: “Our partnership with Hungrrr is the perfect solution for hotels re-assessing their F&B services ready for when they can welcome guests once again. Digitising the guest journey has never been more important and it is heartening to see the commitment by the sector as a whole to embrace new ways of working.”
Hungrrr’s ordering system was originally used in restaurant contexts in order to save on commissions to systems like Just Eat and Deliveroo. Now, it has developed into a comprehensive ecommerce solution, easily integrated into Criton’s award-winning technology service.
Scott Campbell, commercial director of Hungrrr, said: “We are very proud that our platform has been chosen by Criton to assist hoteliers as they reopen their hotels. The system has been developed over several years and it is hard to imagine a piece of software more perfectly designed than our platform to assist businesses in this current challenging environment. “
Last year, Criton had launched its second-generation mobile app, allowing many actions to be saved within the app itself. Avion also introduced a sterilisation suite, completely contactless, in order to help improve hotels’ sanitation standards.
