Dakota Hotels selects Shiji to power UK portfolio

Dakota Hotels selects Shiji to power UK portfolio

UK: Luxury lifestyle brand Dakota Hotels has selected Shiji to power the group’s point-of-sale (POS) and property management system (PMS) across its UK portfolio.

Dakota Hotels has five properties across the UK with sites in Edinburgh, Glasgow, Leeds and Manchester. 

Beginning January next year, the group will implement Shiji’s Infrasys (POS) and the Shiji Enterprise Platform (PMS) at all five properties to be completed by March 2023. 

Dan Keeping, IT manager at Dakota Hotels, said: “We strive for ways to offer a better experience to our guests, as well as having a better understanding of their requests. In addition to it, having the ability to integrate our system with other third-party vendors and making sure that our technology stack meets the market’s tendencies were factors that had an influence in our decision.”

Wolfgang Emperor, Shiji’s SVP for Europe, Africa, and the UK and Ireland, added: “Offering digital transformation solutions to our customers continues to be our top priority. Through this new partnership, we are set to strengthen Dakota’s technology stack with solutions that help them offer even better experience to their guests.”

Shiji Group serves more than 91,000 hotels worldwide, in addition to 200,0000 restaurants and 600,00 retail outlets. Its products span hotel management solutions, F&B ad retail systems, payment gateways, data management, online distribution and more. 

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