Jurny unveils next-gen flexible hospitality solution

US: Hospitality tech company Jurny has introduced its proprietary SaaS-based management solution designed to power a seamless experience for multifamily property owners and boutique hotel guests.

The firm, which closed a $2.75 million seed round earlier this year led by Okapi Venture Capital and Mucker Capital, has launched the turnkey management solution to automate and optimise the entire guest experience for a completely contactless and on-demand short-term stay.

Jurny co-founder and CEO, Luca Zambello, said: “Social distancing measures are forcing the hospitality industry to adopt new solutions to accommodate guests during this unprecedented time. Our platform empowers property owners with the technology to modernise operations to meet the requirements of the next-generation traveller, and put guests in full control of their stay.”

Jurny offers a turnkey management solution for boutique hotels and multi-family building owners designed to convert rooms and units into fully furnished, completely automated, branded suites without requiring a master lease. Each property is carefully assessed by the company using data-driven analytics and upgraded with smart home technology to facilitate a seamless and consistent process from check-in to check-out.

Guests can book and manage their entire stay through the Jurny App, with access to single-touch check-in and check-out, 24/7 virtual customer support, true keyless entry, temperature control, WiFi connection and on-demand cleaning services that follow a 150-point CDC [Centers for Disease Control and Prevention]-compliant checklist.

Founded in 2017, the platform reports nearly 1,500 customers per month across five markets and a rapidly growing pipeline of more than 2500 units. It adds that it has maintained a 100 per cent retention rate despite the pandemic and its impact on hospitality.

Okapi Venture Capital partner John Waller said: “Jurny’s agile business model, technology and service are designed to rapidly adapt to the evolving demands of the global traveller, while simultaneously generating additional revenue for real estate partners. It’s unique end-to-end, data-driven solution delivers greater capital efficiency and facilitates flawless operations, with fewer resources required.”

The company’s vertically integrated model is structured to reduce overhead, address redundancies and increase profits for stakeholders. Its end-to-end offering includes interior design, sourcing and installation, marketing and photography, cleaning management, customer support and security for a performance-based fee.

Jurny co-founder and president, David Phillips, said: “By utilising automation and machine learning, Jurny is setting a new market standard and addressing some of the biggest issues facing property owners today. From design to cleaning services, our operations can effectively transform low margin assets into highly profitable hotels.”

For more information, visit the Jurny website here.

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