Mandarin Oriental, Costa Navarino partners with IRIS

Mandarin Oriental, Costa Navarino

Mandarin Oriental, Costa Navarino

Greece: Mandarin Oriental, Costa Navarino, the first property in Greece for the luxury hotel group, has partnered with digital F&B ordering platform IRIS.

Through the IRIS app, guests staying at Mandarin Oriental, Costa Navarino will be able to order a range of food and drink items whilst in their rooms, at the pool, or at the Ormos Beach Club. The app can also be used to book additional services and amenities.

Mandarin Oriental, Costa Navarino is located on the coast of the Peloponnese. It offers 99 suites and villas, five restaurants and bars, a beach club, spa and fitness facilities, as well as an 18-hole golf course.

Andreas Zografos, director of IT at Mandarin Oriental, Costa Navarino, said: “We are delighted to offer our guests IRIS’ innovative digital dining and guest experience app, designed with our guests’ convenience in mind. With this seamless technology, we aim to enhance our guest’s stay, offering a mobile ordering experience at their fingertips.

“Not only does it elevate guest satisfaction and boost F&B revenue, it also streamlines our operations, allowing our team to focus on delivering an exceptional experience and creating unforgettable memories for our valued guests.”

Graham Rushin, VP sales and marketing at IRIS, added: “We are thrilled to announce the successful deployment of our cutting-edge digital F&B ordering app at the hotel in just two weeks! Thanks to the dedication and hard work of both teams, the implementation process was incredibly smooth and swift.

“With the new app, hotel guests can access to a wealth of hotel and local area information and can enjoy an elevated dining experience. Through the convenience of digital food and beverage ordering, guests can savour exquisite culinary offerings with just a few taps on their devices. This seamless integration of technology and luxury will enable the team to offer an unparalleled service and an enriched guest stay.”

Learn more in the BHN webinar – Dishing out F&B operational excellence – taking place in January 2024 by signing up here

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