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SiteMinder acquires GuestJoy
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SiteMinder acquires GuestJoy

Australia: Hotel commerce platform SiteMinder has acquired guest engagement suite GuestJoy, set to be completed this year.

SiteMinder and trivago
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SiteMinder adds trivago to metasearch program

Worldwide: Hotel commerce platform SiteMinder has added price comparison website trivago to its metasearch program, as well as introducing the ability for hotels to process payments within the platform. Through Demand Plus, SiteMinder’s metasearch solution, hotel bookings and campaigns are managed by SiteMinder. The addition of trivago means that direct
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SiteMinder launches booking insights tool World Hotel Index

Worldwide: Sourced from the bookings of SiteMinder’s 35,000 customers and across 400 booking channels, the World Hotel Index provides data on booking volume at a global, country and city level. The tool is refreshed daily and free to access, providing insight into macro and local trends for hoteliers, hotel investors
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SiteMinder launches ‘Insights’ to support hotel distribution

UK: The global guest acquisition platform SiteMinder has unveiled ‘Insights’, a set of smart monitoring and reporting capabilities that provides data on local market, business performance and guests. The unveiling of SiteMinder ‘Insights’ follows a company study conducted last year, researching hoteliers concerns. Key findings include: Delivering to the increasing
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SiteMinder partners with HotelSwaps

UK: Guest acquisition platform SiteMinder has partnered with HotelSwaps, a hotel room exchange programme for independently-owned and operated boutique and luxury hotels. Under the partnership, hotels that use SiteMinder and meet HotelSwaps’ membership criteria can now trade their unsold rooms with other hotels using HotelCoins, HotelSwaps’ proprietary reservation system and

2022 hospitality and travel trends
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2022 hospitality and travel trends

Editor of BHN Eloise Hanson outlines her six key hospitality and travel trends set to shape the hotel sector in 2022. Motels make a comeback  Motels have long been stereotyped as stale and beige accommodations. Though with the hospitality landscape now altered, there’s opportunity to breathe new life into outmoded

UK hotel bookings hit highest level since March 2020
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UK hotel bookings hit highest level since March 2020

UK: Data from SiteMinder’s World Hotel Index reveals hotel bookings in the UK have reached the highest level compared to pre-pandemic times. The World Hotel Index is sourced from the company’s open hotel commerce platform, used by 35,000 hotels and connected to more than 400 hotel booking channels globally. Overall,

Tripadvisor Plus signs connectivity partners
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Tripadvisor Plus signs connectivity partners

US: Four new partnerships with SiteMinder, Roiback, Derbysoft and WebHotelier have been announced by Tripadvisor Plus. Tripadvisor Plus is an annual subscription that offers members discounted trips, travel perks and VIP services. Three hotel groups were recently announced as the first members. Previously, individual hotels were only able to connect