
Reading Time: 3 minutes[SPONSORED CONTENT] Matthew Prosser, senior sales director for Agilysys, highlights why personalisation, technology and empathy are key for UK hospitality businesses to retain customers during the cost-of-living crisis.Â

Reading Time: 2 minutesUK: Agilysys, a provider of hospitality software solutions, has released the findings of its 2023 UK Hospitality Impact Study which shows that 85 per cent of travellers have changed their holiday plans due to the cost-of-living crisis.