Rethinking hotel loyalty for instant gratification

Rethinking hotel loyalty for instant gratification

Reading Time: < 1 minuteMichael Marchand, VP business development for EMEA at Laasie, explores how hotel loyalty is evolving to match modern demands for instant gratification. He shares what hoteliers can learn from OTA conversion tactics and why owning direct guest communication is a key market advantage.

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Uber for Business EMEA on how integrated travel boosts loyalty

Uber for Business EMEA on how integrated travel boosts loyalty

Reading Time: < 1 minuteBHN speaks to Christophe Peymirat, head of Uber for Business, about why connecting transport with overnight stays makes “a tonne of sense” in helping to provide a unified view of the customer, and the role that mobility plays in enhancing the guest experience and loyalty. Filmed at Mews Unfold at the Muziekbouw, Amsterdam. 

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How hoteliers can influence business rates reform

How hoteliers can influence business rates reform

Reading Time: < 1 minuteBHN speaks to Russell Imrie, president of BWH Hotels GB, about navigating business rates reform, the collective actions hoteliers can take, and how to protect margins in a challenging market. Filmed at the BWH Hotels GB Annual Members’ Conference at The Belfry Hotel & Resort.

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Why the proposed holiday tax in England is "incredibly stupid"

Why the proposed holiday tax in England is “incredibly stupid”

Reading Time: < 1 minuteBHN speaks to Allen Simpson, CEO of UKHospitality, about why he calls a proposed holiday tax in England “incredibly stupid,” its potential impact on the hospitality sector, and how hoteliers can influence policy. Filmed at the BWH Hotels GB Annual Members’ Conference at The Belfry Hotel & Resort.

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How US tourism trends are shaping the UK market

How US tourism trends are shaping the UK market

Reading Time: < 1 minuteBHN speaks to Patricia Yates, CEO of VisitBritain and VisitEngland, to discuss the impact of US political shifts on UK travel flows as well as how regional mayors are deliberating the introduction of a tourism tax. Filmed at the BWH Hotels GB Annual Members’ Conference at The Belfry Hotel & Resort.

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The Social Hub Edinburgh
The Social Hub submits plans for £200 million Edinburgh project
Reading Time: 2 minutesUK: The Social Hub has submitted plans to redevelop a derelict ...
IHG Hotels signs 90-room riverside Hotel Indigo London – Kingston
Reading Time: 2 minutesUK: IHG Hotels & Resorts has signed Hotel Indigo London – ...
UKHospitality warns 3.9% minimum wage increase will add pressure on hospitality businesses
Reading Time: < 1 minuteUK: Allen Simpson, chief executive of UKHospitality, said that a ...
Sally Beck on fighting the tourist tax
Sally Beck on fighting the tourist tax
Reading Time: < 1 minuteSally Beck, deputy managing director of The Landmark Collection, shares ...
Preferred Hotels & Resorts promotes Possenti to SVP Europe
Preferred Hotels & Resorts promotes Possenti to SVP Europe
Reading Time: < 1 minuteEurope: Independent luxury hotel brand Preferred Hotels & Resorts has ...
Crerar Hotels collection on the market for £90 million
Crerar Hotels collection on the market for £90 million
Reading Time: 2 minutesUK: London-based private equity firm Blantyre Capital has put its 10-property ...
What’s keeping hospitality leaders up at night?
What’s keeping hospitality leaders up at night?
Reading Time: 2 minutesUK: Central London Alliance hosted its annual Business Summit, bringing together ...
Global Hotel Alliance adds Far East Hospitality
Global Hotel Alliance adds Far East Hospitality
Reading Time: < 1 minuteAsia-Pacific: The Global Hotel Alliance (GHA) has added Far East ...
Who is buying and selling hotels, and why?
Who is buying and selling hotels, and why?
Reading Time: 2 minutesBoutique Hotel News held its latest Feed Your Mind hotelier breakfast ...
Leading Hotels of the World adds six global members this October
Leading Hotels of the World adds six global members this October
Reading Time: 2 minutesWorldwide: Independent hotel collection The Leading Hotels of the World has ...