
Reading Time: 4 minutesIndependent hotels can boost direct bookings by responding faster to guest enquiries. Opally founder Gustav Søgård shares how.

Reading Time: 2 minutesUK: Hospitality and living operator The Ascott Limited has launched a generative AI-powered chatbot named Cubby in test-bed stage at properties in the UK.

Reading Time: 1 minuteWorldwide: Guest communication platform HiJiffy has released the 2.0 version of Aplysia OS, its guest communications operating system that will use the power of generative AI.