2023 hotel and travel trends
Eloise Hanson
20 December 2022
BHN editor Eloise Hanson outlines six hotel and travel trends expected to shape the industry in 2023.
Virtual concierge Virdee integrates with Cloudbeds
Eloise Hanson
19 December 2022
US: Digital check-in and concierge provider Virdee has integrated with operations platform Cloudbeds.
Cloudbeds acquires Whistle to solve friction in guest journey
Paul Stevens
28 June 2022
US: Hospitality management platform Cloudbeds has announced the acquisition of guest engagement solution Whistle.
Kempinski signs luxury hotel in Xiong’an, China
China: Luxury hotel group Kempinski has signed a management agreement for a hotel and residences in Xiong’an, set to open in 2026.
Trailborn to launch debut brand in the Rocky Mountains
US: Trailborn, a hospitality brand under investment and development company Castle Peak Holdings, will open its debut property in the Rocky Mountains on 1 December
The Franklin London appoints hotel manager
UK: Luxury boutique hotel The Franklin London - Starhotels Collezione has appointed Ryan Dunlop as hotel manager effective 13th November 2023.
It Mallorca adds Hotel Valldemossa as sixth property in collection
Spain: Boutique hotel group It Mallorca has revealed that its adult-only Hotel Valldemossa will open in February next year.
PPHE receives planning for subterranean hotel
UK: Hospitality real estate group PPHE has received planning consent from Westminster City Council to develop a midscale lifestyle hotel within its Park Plaza Victoria
It’s time to re-think hotel customer data
Tristan Gadsby, CEO of Alliants, provides advice on how hoteliers can better capture and utilise customer data to maximise average spend.
ROOMS opens fourth property in Georgia
Georgia: Lifestyle hospitality group ROOMS, a member of Design Hotels, has opened its fourth hotel in Georgia located in Batumi.
Advice: Protecting hotel guests from bed bugs
Robert Fryers, co-founder and CEO of Spotta, shares some practical advice on how hotel teams can best prevent bed bugs and manage infestations.
Guestline launches voucher and gifting platform GuestVoucher
Worldwide: Hotel operations platform Guestline has launched GuestVoucher, an integrated voucher and gifting platform for hoteliers to sell services, amenities and packages.
Cendyn and SiteMinder enter strategic partnership
UK: Customer engagement platform Cendyn and eCommerce platform SiteMinder have formed a strategic partnership to mutually grow both companies’ revenue management capabilities.