Bill Barnett, managing director of C9 Hotelworks, discusses the absence of B2C communication and urges hoteliers and their marketing teams to

Bill Barnett, managing director of C9 Hotelworks, examines the use of technology by hotel chains and its lack of appeal

Bill Barnett, managing director of C9 Hotelworks Company, explains why hotel managers should “kill the annual business plan”. As I

Bill Barnett, managing director of C9 Hotelworks Company, looks at the demise of OTAs and DMCs in the face of

Bill Barnett, managing director of C9 Hotelworks Company, explores why people rather than products should be at the centre of

Bill Barnett, managing director of C9 Hotelworks Company, looks at the “creative nightmare” of virtual meetings. There is no mistaking

Bill Barnett, managing director of C9 Hotelworks Company, explores the inflexibility of interior design and a shift away from the concept

Bill Barnett, managing director of C9 Hotelworks Company, reflects on the last few months and how the pandemic has fostered

Bill Barnett, managing director of C9 Hotelworks Company, shares his thoughts and experiences on hotel chain communication and distribution throughout

Bill Barnett, managing director of C9 Hotelworks Company, shares his view on the redundancy of hotel F&B outlets. From buffets