Reading Time: 5 minutesBHN caught up with Book4Time CEO Roger Sholanki, who is launching a tablet-based in-spa app at boutique and luxury hotels across the U.S. • Can

Reading Time: 4 minutesKnowing your guests, understanding their wants and needs and adapting your services and offering to meet those requirements has always been the holy grail of

Reading Time: 4 minutesNassar Khalil, Dunalastair Hotel Suites owner and director of hotels and leisure at Henley PLC, talks to BHN about winning the BoHo for UK Country

Reading Time: 3 minutesJane Longhurst, chief executive of the Meetings Industry Association, underlines the importance of maintaining standards through accreditation to help stand out from the crowd and secure

Reading Time: 3 minutesMichael Buono, CEO of New York developer and contractor Mulberry talks to BHN about attention to detail and evoking emotion in a buildng’s end user.

Reading Time: 5 minutesAs cloud software and artificial intelligence have boosted the functionality of property management and revenue management systems, there is a bewildering range of offers available.

Reading Time: 4 minutesStephen Marks tells BHN about his mission to improve the hospitality industry’s wellness offer for men. More and more hotels are embracing wellness and offering

Reading Time: 3 minutesJane Longhurst, chief executive of the Meetings Industry Association, explores the notion of instilling a caring culture within your hotel business to aid staff retention.

Reading Time: 4 minutesThe Student Hotel founder Charlie MacGregor tells BHN about “one of the best kept secrets in the hotel business”. • When and where did you

Reading Time: 4 minutesAnant Sharma, CEO of branding agency Matter of Form, looks at the importance of a centralised marketing strategy. • Understand the entire experience.Centralised marketing isn’t