Reading Time: < 1 minutePiers Brown, founder of Boutique Hotel Summit, has discovered a surprising lack of Olympics-specific marketing from London boutique hotels.

Reading Time: < 1 minuteJonathan Raggett, managing director of Red Carnation Hotels, explains how his organisation recruits and motivates staff with a high HQ – Hospitality Quotient.

Reading Time: < 1 minuteHow can boutique hotels make best use of online review sites? Karen Plumb of TripAdvisor explains.

Reading Time: < 1 minuteThe first in a monthly series in which Nathalie Salas interviews the owners and proprietors of independent boutique hotels.