Worldwide: Guest loyalty technology platform Cendyn has named Jack Blaha as its CEO.
Worldwide: Hotel management system RoomRaccoon has integrated with Cendyn’s Pegasus Central Reservation System (CRS) to enable hotels distribute rates, availability and inventory on global distribution systems.
UK: Customer engagement platform Cendyn has acquired booking engine digitalhotelier to maximise direct bookings.
India: Customer engagement and loyalty platform Cendyn has named Subhobroto Biswas as the managing director and general manager for India.
US: Customer data platform Cendyn has partnered with restaurant platform OpenTable to allow hotel and resort restaurants link key guest profiles with dining and loyalty data.
Worldwide: The first applications available on the Cendyn Hospitality Cloud are Starling customer data platform (CDP) and Cendyn’s website content management system (CMS).
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France: Beaumier Hotels has picked Cendyn’s CRM (customer relationship management) technology to power its European luxury hotels.
Worldwide: Cendyn, a CRM, marketing and revenue platform, has been recognised in a study of over 25,000 hotels as one of the top five innovators in hospitality technology.
The previously announced merger between Cendyn and Pegasus has now completed, enabling hoteliers to control their direct booking channel and enhance brand loyalty.
BHN speaks to Jennifer McCabe, general manager at art’otel London Battersea Power Station, to learn more about the brand’s UK debut and Jennifer’s short and long term focus for growing recognition of the hotel. Daniel Pedreschi, regional VP of operations UK at PPHE Hotel Group, joins the conversation to talk about a hotel’s role in regenerating city neighbourhoods.
BHN sits down with Daniel Pedreschi, regional VP of operations UK at PPHE Hotel Group, to talk about the company’s potential diversification into new asset classes and what the hotel pipeline looks like for 2023. Filmed at the art’otel London Battersea Power Station.
US: Northwood Hospitality had appointed Eumi Koh as general manager of the Conrad Nashville.
UK: London-based hospitality company Lore Group has appointed Matthew Thomas as chief operating officer and Fiona Morgan as global director of sales, marketing and PR.
UK: London-based owner-operator Clermont Hotel Group has opened The Academy, a learning and development centre to train new and existing employees.
UAE: Lifestyle hospitality company Ennismore has announced the opening of Mondrian Abu Dhabi next year, the brand’s first location in the UAE.
US: The Huntington Hotel in San Francisco has been purchased by hotel management, investment and development company Highgate and hospitality and commercial real estate owner Flynn Properties.
Canada: Smart device automation and SaaS software, Operto Guest Technologies, has secured US$25 million in a Series B funding round.
US: Cloud-based hospitality business intelligence platform OTA Insight has announced the appointment of Vivek Bhogaraju as its new chief operating officer.
UK: Five-star country house Ellenborough Park Hotel has completed the refurbishment of all 61 bedrooms as well as the Horse Box brasserie.
