
Reading Time: < 1 minuteMichael Marchand, VP business development for EMEA at Laasie, explores how hotel loyalty is evolving to match modern demands for instant gratification. He shares what hoteliers can learn from OTA conversion tactics and why owning direct guest communication is a key market advantage.

Reading Time: 3 minutesUK: The Independent Hotel Show, in partnership with James Hallam Insurance Brokers, has revealed the design studios creating its hospitality spaces at Olympia London, 5-6 October 2026.

Reading Time: 2 minutesUK: The Independent Hotel Show London, in partnership with James Hallam Insurance Brokers, has unveiled its 2026 seminar programme based around the theme ‘Shaping Tomorrow’.

Reading Time: < 1 minuteBHN talks to Roger Saul, founder of Mulberry and owner of Sharpham Park, about building a successful brand, balancing innovation with legacy, and the lessons learned from taking risks. Filmed at the Independent Hotel Show London 2025 at Olympia.

Reading Time: 2 minutesUK: The Independent Hotel Show London has opened entries for its 2025 awards, in partnership with Preferred Hotels & Resorts.Â

Reading Time: 2 minutesUK: The Independent Hotel Show (IHS), in partnership with James Hallam, returns to Olympia London 15-16 October to connect independent hoteliers, interior designers and hospitality operators.Â

Reading Time: 2 minutesUK: The Independent Hotel Show, in partnership with James Hallam, has revealed its seminar programme across the two day event at Olympia London.

Reading Time: < 1 minuteUK: Visitor registration for the Independent Hotel Show London, in partnership with James Hallam and organised by Montgomery Group, is now open.

Reading Time: < 1 minuteUK: Independent Hotel Show Amsterdam, organised by Montgomery Group, returns next week on 12-13th March, held at RAI Amsterdam.

Reading Time: < 1 minuteBHN caught up with Catt McLeod, vice president brand development of Elegant Hotel Collection, to learn more about why the soft brand was launched and how independent boutique hotels can adapt to changing consumer preferences. Filmed at the Independent Hotel Show London 2023.