Reading Time: < 1 minuteBHN speaks to Equinox Hotels’ CEO Chris Norton, and Shafi Syed, global head of development and acquisitions, to learn more about how guest needs are influencing brand value, identity, and offerings, the intersection of technology and luxury hospitality, and how Equinox is navigating development challenges. Filmed at the International Hospitality Investment Forum (IHIF) at the InterContinental Berlin.