Reading Time: < 1 minuteMichael Marchand, VP business development for EMEA at Laasie, explores how hotel loyalty is evolving to match modern demands for instant gratification. He shares what hoteliers can learn from OTA conversion tactics and why owning direct guest communication is a key market advantage.
Reading Time: 6 minutes[Sponsored] André Santos, director of hospitality solutions at Duetto, explains why reactive pricing costs independent hotels more and how Duetto’s Open Pricing helps teams act sooner, protect rate, and improve profitability.
Reading Time: 2 minutesWorldwide: Luxury lifestyle brand 1 Hotels introduced a “purpose driven” loyalty program Mission Membership.
Reading Time: < 1 minuteUS: Hospitality company Sonesta International Hotels Corporation has partnered with tours and activities booking platform Viator to allow members of its Sonesta Travel Pass loyalty programme to earn points
Reading Time: 2 minutesBoutique Hotel News held its latest Feed Your Mind hotelier breakfast in partnership with Sky Business, hosted at One Hundred Shoreditch.
Reading Time: 2 minutesUK: The Global Hotel Alliance, a collection of independent hotel brands, surveyed its 28 million members to understand their past and future travel habits.
Reading Time: 2 minutesWorldwide: Global hospitality brand Millennium Hotels and Resorts has relaunched its loyalty program MyMillennium and introduced MyMillennium BIZ. MyMillennium is based on three membership tiers: Classic, Silver,
Reading Time: < 1 minuteWorldwide: Boutique hotel collection Small Luxury Hotels of the World has revamped its loyalty program and launched a mobile app and customer magazine Swoon by SLH.
Reading Time: 3 minutesUK: Expedia Group has announced the UK launch of One Key, its flexible loyalty programme which launched in the United States last year. The scheme is
Reading Time: < 1 minuteUS: Nashville-based development and management company Oliver Hospitality has introduced its loyalty program Invited by Oliver.
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