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It’s time to re-think hotel customer data
Tristan Gadsby, CEO of Alliants, provides advice on how hoteliers can better capture and utilise customer data to maximise average spend.
ROOMS opens fourth property in Georgia
Georgia: Lifestyle hospitality group ROOMS, a member of Design Hotels, has opened its fourth hotel in Georgia located in Batumi.
Advice: Protecting hotel guests from bed bugs
Robert Fryers, co-founder and CEO of Spotta, shares some practical advice on how hotel teams can best prevent bed bugs and manage infestations.
Guestline launches voucher and gifting platform GuestVoucher
Worldwide: Hotel operations platform Guestline has launched GuestVoucher, an integrated voucher and gifting platform for hoteliers to sell services, amenities and packages.
Cendyn and SiteMinder enter strategic partnership
UK: Customer engagement platform Cendyn and eCommerce platform SiteMinder have formed a strategic partnership to mutually grow both companies’ revenue management capabilities.
The Standard unveils latest brand The StandardX
Australia: Lifestyle hotel company Standard International will launch its new brand, The StandardX, in Melbourne February 2024.
UK Chancellor extends business rate discounts for hospitality
UK: UK Chancellor Jeremy Hunt has announced that the 75 per cent discount on business rates [up to £110,000] for businesses in the hospitality, leisure
Outsite raises €300 million for European boutique hotel expansion
EU: Coliving and remote work startup Outsite has raised €300 million in funding from three real estate investors to pursue opportunities in Europe.
Mandarin Oriental, Costa Navarino partners with IRIS
Greece: Mandarin Oriental, Costa Navarino, the first property in Greece for the luxury hotel group, has partnered with digital F&B ordering platform IRIS.
The Address Collective adds Glasgow property
UK: Family-owned Irish hotel group The Address Collective has added a luxury boutique hotel in Glasgow City Centre to its portfolio.