![[Credit: StellrWeb on Unsplash] Hotel chargebacks: How owners can minimise the risks](https://boutiquehotelnews.com/wp-content/uploads/2022/02/photo-1564939558297-fc396f18e5c7-800x445.jpeg)
Reading Time: 3 minutesGergo Varga at SEON Technologies highlights five ways in which hotel owners and operators can prevent customer chargebacks. The hospitality industry has faced various challenges,

Reading Time: 4 minutesJeremy Gall, CEO of Breezeway, outlines the similarities between boutique hotels and vacation rentals.
![[Credit: Cardmapr on Unsplash] [Credit: Cardmapr on Unsplash]](https://boutiquehotelnews.com/wp-content/uploads/2022/02/cardmapr-rAetEswXd-s-unsplash-800x445.jpg)
Reading Time: 4 minutesAndrew Metcalfe, chief technology officer at Guestline, outlines three trends set to shape hotel operations and increase profitability this year.

Reading Time: 4 minutesClare Bushby, managing director of Clockwork Marketing, shares five top tips when marketing to millennials and Gen Zs.

Reading Time: 4 minutesBHN speaks to Yro Kapli, head of operations – London at The Resident hotels, about the projected growth of lifestyle hotels, managing new team members, and the increasing importance of reviews.
![[Credit: Jason Dent on Unsplash] IHM’s travel and hospitality A-Z for 2022](https://boutiquehotelnews.com/wp-content/uploads/2022/01/jason-dent-Vhh4iyauAEo-unsplash-800x445.jpg)
Reading Time: 12 minutesThe editorial team at International Hospitality Media (George Sell, Paul Stevens and Eloise Hanson) have compiled an A-Z list of what to watch out for in the travel and hospitality industries this year.
![[Credit: Towfiqu Barbhuiya on Unsplash] UK hospitality 2022: Staff, sustainability, and safety](https://boutiquehotelnews.com/wp-content/uploads/2022/01/photo-1628177142898-93e36e4e3a50-800x445.jpeg)
Reading Time: 3 minutesGiles Fuchs, owner of Burgh Island Hotel, explains why staffing, sustainability and safety will be priorities for the hospitality industry this year. With the Omicron variant of
![[Credit: Executium on Unsplash] 2022 hospitality and travel trends](https://boutiquehotelnews.com/wp-content/uploads/2021/12/photo-1609554496796-c345a5335ceb-800x445.jpeg)
Reading Time: 10 minutesEditor of BHN Eloise Hanson outlines her six key hospitality and travel trends set to shape the hotel sector in 2022. Motels make a comeback

Reading Time: 5 minutesBHN catches up with John Spence, CEO at Karma Group, to hear how the business has pivoted, the opportunities for growth, and how leadership skills
![[Credit: Jon Tyson on Unsplash] Truth or consequence: Building brand image](https://boutiquehotelnews.com/wp-content/uploads/2021/10/photo-1557395120-d48fc38063d6-800x445.jpeg)
Reading Time: 2 minutes“Nothing is possible without facts… a world without facts means a world without truth and trust,” said journalist Maria Ressa, who recently won the 2021
Branded residence boom