Reading Time: 4 minutesBHN speaks to Yro Kapli, head of operations – London at The Resident hotels, about the projected growth of lifestyle hotels, managing new team members, and the increasing importance of reviews.
Reading Time: 12 minutesThe editorial team at International Hospitality Media (George Sell, Paul Stevens and Eloise Hanson) have compiled an A-Z list of what to watch out for in the travel and hospitality industries this year.
Reading Time: 3 minutesGiles Fuchs, owner of Burgh Island Hotel, explains why staffing, sustainability and safety will be priorities for the hospitality industry this year. With the Omicron variant of
Reading Time: 10 minutesEditor of BHN Eloise Hanson outlines her six key hospitality and travel trends set to shape the hotel sector in 2022. Motels make a comeback
Reading Time: 5 minutesBHN catches up with John Spence, CEO at Karma Group, to hear how the business has pivoted, the opportunities for growth, and how leadership skills
Reading Time: 2 minutes“Nothing is possible without facts… a world without facts means a world without truth and trust,” said journalist Maria Ressa, who recently won the 2021
Reading Time: 3 minutesThomas Magnuson, CEO, Magnuson Hotels, looks at the real cost of loyalty programmes and the book direct message. Prior to the pandemic, there was only
Reading Time: 5 minutesIt has been a surreal 20 months since the start of the global pandemic put the hospitality industry squarely in the crosshairs. Andrew Harrington of
Reading Time: 2 minutesBHN caught up with Tom Marsh, furniture enterprise manager at Furniture from Crisis, about the company’s origins and commercial growth opportunities, as well as how
Reading Time: 3 minutesDavid JM Orr, CEO, Resident Hotels, discusses the fundamental importance of reputation to the hotel sector, from guests to teams to investors. Several decades ago
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