Reading Time: 5 minutesIn the wake of the Covid crisis and its devastating impact on the nation’s high streets, many UK landlords in the retail and restaurant spaces

Reading Time: 5 minutesSamantha Williams, UK market owner for Profitroom, outlines five ways for hotels to improve their proportion of direct bookings with insights from case studies. Following

Reading Time: 3 minutesIn the latest IHM Urban Living webinar, guest host Bethany Fisher explored how real estate construction has been affected during the crisis. Joining Fisher in

Reading Time: 3 minutesAlyssa Callahan, content strategist at Nvoicepay, explains five ways the hospitality industry can benefit from using automated payment systems. Payment automation solutions have been around

Reading Time: 4 minutesTsewang Wangkang, co-founder and CEO of Embargo, explores the outdated approach of loyalty schemes with a look to the future. There is no denying that

Reading Time: 2 minutesIn the latest of a regular series, we check in with leading hoteliers and general managers to get an exclusive glimpse into their careers, their

Reading Time: 4 minutesEloise Hanson catches up with Rogier Braakman following his appointment as managing director of Penta Hotels, to hear how he’s redefining the company’s brand standards.

Reading Time: 3 minutesBill Barnett, managing director of C9 Hotelworks Company, looks at the “creative nightmare” of virtual meetings. There is no mistaking the sound of a flushing

Reading Time: 8 minutesThe Lowry Hotel, in the heart of Manchester, is abuzz with energy planning for its reopening. Jason Orton, director of operations at the hotel, unsurprisingly

Reading Time: < 1 minuteIn the latest of a regular series, we check in with leading hoteliers and general managers to get an exclusive glimpse into their careers, their