Reading Time: 3 minutesThe presence of a concierge desk in a hotel lobby has been a familiar and comforting sight for business and leisure travellers for decades, but

Reading Time: 3 minutesBHN reports from the 2017 Deloitte European Hotel Investment Conference in London. A year ago, the Deloitte conference got underway in a rather dazed sense of disbelief

Reading Time: 3 minutesToby Heelis of Eventopedia looks at some MICE engagement tactics that you might not have thought of. Hotels generate most of their revenue from their

Reading Time: 4 minutesBoutique Hotel News is a media partner for Sleep, Europe’s hotel design and development event, which takes place in London on November 21 and 22.

Reading Time: 5 minutesAnna Endrihovskaya, chief concierge of the MOSS Boutique Hotel in Moscow, talks about the challenges – from the mundane to the outlandish – that she

Reading Time: 6 minutesMaking a hospitality solution a priority for 2018 will make profits soar in 2019 says Justin Effron of ALICE. When it comes to hotel management, there

Reading Time: 4 minutesBHN was a media partner for the recent Independent Hotel Show, which took place at London’s Olympia West. As usual the event attracted a large

Reading Time: 3 minutesMatt Deighton of Timeless Chesterfields shares his top tips for giving your hotel lounge a traditional British feel. It’s important that your hotel lounge has

Reading Time: 4 minutesNick Childs, of Childs & Sulzmann Architects, reveals the trials and tribulations involved in gaining planning permission for a hotel extension to a Tudor castle.

Reading Time: 3 minutesBHN talks to Janera Soerel, founder of sharing economy second-home platform SecondHouse. • How did you have the idea for Second House?“Before living in NYC,