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Ireland: The Montenotte Hote in Cork is the first Irish hotel to partner with The Know – the mystery guest service for luxury and boutique hotels.
The boutique hotel is situated near the centre of Cork City, Ireland. Facilities include the Bellevue Spa, Motion Health Club with gym, indoor swimming pool, hot tub, sauna and steam room, and a luxurious 50-seater private cinema which offers nightly movies for residents.
Brian Bowler, general manager of The Montenotte Hotel, said: “At the Montenotte we are
committed to providing our guests with the best possible standards of comfort and
service and in order to consistently achieve this we must continuously appraise our
performance to see how we are doing. We are now delighted to be working with The
Know as they will provide us with a balanced and measured feedback system that will
assist us in continually enhancing our offering and service as well as providing us with
opportunities to develop our team by identifying potential training needs.”
Fiona Adams, co-founder of The Know, added: “We are delighted to partner with the unique
Montenotte Hotel in Cork – our first hotel in Ireland. With genuine, detailed and insightful guest
feedback provided through our original and tailored approach, this forward-thinking hotel can
achieve a deeper understanding of guest needs and expectations. We are excited to play a part
in The Montenotte’s evolution.”
