2019 BoHo winners revealed at London ceremony

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UK: The winners of the third annual Boutique Hotel Guest Experience Awards – the BoHos – were honoured at a ceremony last night in London.

The awards, launched in 2017 by Boutique Hotel News in partnership with leading guest feedback and online reputation management specialist GuestRevu are designed to reward the boutique, lifestyle and hybrid hotels who provide the very best in guest experiences.

The BoHos reward the boutique, lifestyle and hybrid hotels who provide the very best in guest experiences. They are unique in that the winners were decided, not by judges, but by the hotels’ guests, using a combination of aggregated verified guest feedback from review sites and booking engines worldwide, and direct guest feedback via questionnaires. Each have a 50 per cent weighting in a hotel’s overall score to give a true picture of the guest experience provided. The data is analysed by students from the BoHos educational partner Bournemouth University.

The winners were announced at a ceremony last night at the Kimpton Fitzroy London, following ysterday’s Boutique and Lifestyle Hotel Summit.

The winners are:
• Best Group Brand: Kapama
• UK Country & Coastal 1 – 20 rooms: Yorebridge House, Yorkshire
• UK Country & Coastal 21 – 50 rooms: Borrowdale Gates Hotel, Cumbria
• UK Country & Coastal 51+ rooms: Manor House Hotel, Cheshire
• UK City 1 – 20 rooms: Roomzzz Aparthotel, Newcastle
• UK City 21 – 50 rooms: Tara Lodge, Belfast
• UK City 51+ rooms: The LaLit London
• International 1 – 20 rooms: Founders Lodge, South Africa
• International 21 – 50 rooms: Rivonia B&B, South Africa
• International 51+ rooms: Kapama River Lodge, South Africa
• Overall UK: Tara Lodge, Belfast
• Best Overall UK: Roomzzz Aparthotel, Newcastle
• Best Overall International: Founders Lodge, South Africa

The shortlisted properties for the awards can be seen here.

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