Worldwide: Members of ALL – Accor Live Limitless can now reserve taxis or private hire vehicles, designed with Karhoo, via the loyalty app.
The service will be available in 490 cities across Europe, Dubai and New York.
ALL members will be able to earn additional points when paying for their transport by credit card, and can also choose to pay their fare with points.
It will allow users to compare in real time available taxi and private hire vehicle offers. Detailed information about rate, waiting time, vehicle category, and available extras such as car seats will also be available.
Rolling out the mobility service is the result of Accor’s partnership between ALL and Mobilize, the Renault Group, and its startup Karhoo.
Mehdi Hemici, chief loyalty and partnerships officer at Accor, said: “With the travel rebound, we wanted to provide a tangible service at home or away for our ALL App users. This one-stop-shop mobility solution is seamlessly integrated after your hotel reservation. It allows our ALL members to book their airport transfer to their hotel or book a ride in their home city with their ALL points. Both convenient and consistent wherever you are.”
Fedra Ribeiro, CEO of Karhoo, said: “Facilitating mobility for everyone everywhere is at the heart of Mobilize’s purpose and we are proud of this collaboration with Accor as part of the ALL loyalty program. Our urban travel distribution platform features powerful technology enabling users to be connected to 1.8 million vehicles from 2,500 taxi and private hire fleets throughout the world. Adding mobility to the services our business partners, such as Accor, already offer allows them to improve their customers’ experiences and satisfaction.”
