BHN speaks to Adrian Ellis, chairman of the Hotel Leadership Conference and general manager of The Lowry, to discover some key learnings from this year’s event as well as advice for hoteliers who are sceptical of artificial intelligence. Filmed at the Hotel Leadership Conference 2024 at Park Plaza London Riverbank.
UAE: OTA Booking.com has released its annual Travel Predictions report for 2024, which includes insights from travellers based in the United Arab Emirates for the first time.
Ewald Damen, creative director and managing partner at interior design firm Virgile + Partners, shares his thoughts on the impact of technology and AI on the future role of the creative director.
BHN speaks to Jungyun Kim, chief strategy officer at hospitality technology platform Yanolja Cloud, to learn more about how AI innovation and investment will support the digital transformation of hotels, and what’s in store for Yanolja’s expansion in the west.
Worldwide: Guest communication platform HiJiffy has released the 2.0 version of Aplysia OS, its guest communications operating system that will use the power of generative AI.