Reading Time: 2 minutesPhilippines: Dan Thomson, founder and CEO of Sensay, the artificial intelligence (AI) startup that specialises in digital replicas of people, will open the world’s first AI island in the Philippines.
Reading Time: 3 minutesUS: OpenAI has unveiled one of its first AI agents called Operator, a system that can use its own browser to make travel reservations, fill out forms, order groceries and even create memes.
Reading Time: < 1 minuteGermany: Customer engagement platform Cendyn has unveiled a new brand identity and launched a consolidated Revenue Growth Package.
Reading Time: < 1 minuteBHN speaks to Adrian Ellis, chairman of the Hotel Leadership Conference and general manager of The Lowry, to discover some key learnings from this year’s event as well as advice for hoteliers who are sceptical of artificial intelligence. Filmed at the Hotel Leadership Conference 2024 at Park Plaza London Riverbank.
Reading Time: 2 minutesUAE: OTA Booking.com has released its annual Travel Predictions report for 2024, which includes insights from travellers based in the United Arab Emirates for the first time.
Reading Time: < 1 minuteUS: Property management system Mews has acquired Nomi, a Nashville-based hospitality startup which powers guest experiences.
Reading Time: 2 minutesUK: Hospitality and living operator The Ascott Limited has launched a generative AI-powered chatbot named Cubby in test-bed stage at properties in the UK.
Reading Time: 4 minutesEwald Damen, creative director and managing partner at interior design firm Virgile + Partners, shares his thoughts on the impact of technology and AI on the future role of the creative director.
Reading Time: < 1 minuteFollowing an interview with Jungyun Kim at Yanolja, BHN editor Eloise Hanson comments on the impact of AI on hotel operations.
Reading Time: 5 minutesBHN speaks to Jungyun Kim, chief strategy officer at hospitality technology platform Yanolja Cloud, to learn more about how AI innovation and investment will support the digital transformation of hotels, and what’s in store for Yanolja’s expansion in the west.
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Soft brand strategies