Reading Time: < 1 minuteBHN spoke to Matthew Bell, director of operations for Europe at citizenM, about how the brand has developed and implemented technical strategies to support and

Reading Time: < 1 minuteBHN spoke to Ian Richardson, general manager at 11 Cadogan Gardens, about his priority for recovery as rekindling a direct relationship with guests and staff.

Reading Time: < 1 minuteBHN spoke to Henrik Muehle, general manager at Flemings Mayfair London, about the already strict procedures and cleaning standards within the five star segment, how

Reading Time: < 1 minuteBHN spoke to Mario Flanagan, general manager at Andaz London Liverpool Street, about delivering a united and positive message about hospitality’s bounce back in London,

Reading Time: < 1 minuteBHN spoke to Joanne Taylor-Stagg, general manager at The Athenaeum Hotel and Residences, about the types of bookings the business is receiving, guest expectations of

Reading Time: < 1 minuteWe caught up with Tony Matharu, founder and chairman of Blue Orchid Hotels, to hear how it feels to reopen doors to the public, the

Reading Time: < 1 minuteBHN spoke to Eric Jafari, chief development officer at Edyn Group, about creating an “ecosystem” that helps to foster local connections, and how the extended

Reading Time: < 1 minuteAs coronavirus accelerates the adoption of technology, we spoke to a range of London hoteliers to hear their thoughts on how it’s shaping the industry.

Reading Time: < 1 minuteFollowing the UK government’s July 4 green light for the hospitality sector to open its doors as lockdown restrictions are gradually lifted, the BHN team

Reading Time: < 1 minuteBHN spoke to president and CEO of Fauchon Hospitality, Jacques-Olivier Chauvin, about the importance of taking risks in an overcrowded marketplace and how the brand