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Hong Kong: Having recently celebrated its first anniversary, Hotel Icon has introduced the Hotel Icon i-Guest smartphone application.
Available for free download in the Apple Apps Store, the FCS i-Guest application is described as “a multi-language, self-service portal that allows guests to customize all aspects of their hotel visit and access property amenities and services from their own mobile devices”.
Hotel Icon is the first property in Asia to implement the technology.
Founded and owned by The Hong Kong Polytechnic University (PolyU), the School of Hotel and Tourism Management (SHTM) and Hotel Icon complex is described as “a global centre of excellence in hospitality and tourism education and research. The complex is a state-of-the-art learning environment that includes conference facilities, teaching restaurants, classrooms, a library and several technology labs. Hotel Icon management has selected the FCS product suite, as it is a comprehensive technology solution that meets both operational and teaching needs”.
Hotel Icon general manager Richard Hatter said: “This is a stylish and innovative way for guests to request hotel services-anytime, anywhere. The i-Guest application matches Hotel Icon’s vision of providing our guests with traditional Asian hospitality, with all its courteous and attentive qualities, but in a refreshingly modern and international environment.”
www.fcscs.com
www.hotel-icon.com
