US: Next-generation hospitality tech company Jurny, which offers SaaS-based management solutions, has announced that it has added new locations in Miami and Nashville and that it has achieved record company growth.
The company now operates more than 270 hotel and short-term rental units across five markets, with more than 2,500 additional units in its pipeline.
In addition, Jurny officially launched its patent-pending technology earlier this year and has claimed that it has reported 200 per cent growth, with occupancy rates at double the industry standard during peak hotel closures due to the global pandemic.
David Phillips, co-founder and president of Jurny, said: “Profit margins in the hospitality industry have always been vulnerable to market fluctuations, including seasonal downturns, staff turnover and price competition, making the impact of the global pandemic catastrophic across the industry. Our platform and services streamline operations, reduce redundancies by an average of 70 per cent and automate services to offer a contactless solution, which is crucial for many hotel operators,” he added.
Jurny recently entered agreements to integrate its reservation and unit management systems to operate three new Miami locations in the South Beach area.
In Nashville, the company finalised an agreement to operate the high-end boutique 121 Hotel.
As part of the agreements, every unit under Jurny management is assessed by data-driven analytics to reduce redundancies and upgraded with smart home technology. Guests can book the units and manage their entire stay through the Jurny app, with access to single-touch check-in and check-out, 24/7 virtual customer support, keyless entry, temperature control, wifi connection, and on-demand cleaning services that follow a 150-point CDC [Centers for Disease Control and Prevention]-compliant checklist.
Tim Burrow, owner of the 121 Hotel, said: “Larger hotel brands have more resources and easier access to technologies and infrastructure to help them overcome this pandemic, leaving boutique hotels at risk of closure without an affordable option to upgrade.
“We selected Jurny based on its ability to drive bookings and its advanced, unique technology that seemed ahead of its time. In the first two weeks of opening, it outperformed my most optimistic expectations in net operating income, guest satisfaction and taking care of every detail of the business and building management.
“My worry of the effect of Covid-19 on the hotel vanished virtually overnight,” he added.
Jurny connects consumers with high-end branded suites and apartments owned by independent property and hotel owners for short-term stays.
