USA: Virtual reception app Virdee has partnered with dynamic mapping and navigation provider MapsPeople, to offer guests an interactive hotel experience.
By combining MapsPeople’s indoor navigation platform, MapsIndoors, with Virdee’s mobile reception app, guests can navigate a hotel including amenities, services, and book locations directly on a property map.
Guests can also access a visual overview of room options in the hotel, enabling them to pick a room that matches their preferences in size, location, and other add-ons.
The new features are available via the Virdee app.
In addition to the interactive mapping features, the Virdee Virtual Reception supports contactless check-in, allowing guests to check in either via mobile web, app, or kiosk. Customers will then receive a digital or physical key and can avoid queuing at reception.
Branigan Mulcahy, co-founder of Virdee said: “The integration opens significant doors within the guest journey, empowering guests to discover more about a property and maximising the enjoyment of on-site facilities, providing ample opportunity to upsell and expand revenue streams.”
Morten Brøgger, CEO of MapsPeople, said: “This partnership with Virdee supports MapsPeople’s growth in the US market and underscores how effective indoor mapping can be when combined with real-time data to deliver an exceptional customer experience.”
He added: “Together our solutions provide guests with a great first impression and emphasises Virdee’s proactive approach to ensuring that the hotel experience is as modern as the world we live in.”