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Reading Time: < 1 minute
Hosted by BHN editor, Eloise Hanson
In partnership with Howden
We discovered:
- How to identify, assess, and measure the risks most likely to disrupt hotel operations
- Lessons from hoteliers who have navigated disruption: what worked, what didn’t, and what they’d do differently
- What happens in the event of a claim, and how to be fully prepared
- How to develop a practical framework for business continuity planning (BCP)
- How to turn BCP from a theoretical exercise into an actionable tool that strengthens operational resilience
With thanks to:
- Michael Flynn, client director, Howden
- Andreas Scriven, senior managing director, Teneo
- Ryan Bains, account director, STR
- James McComas, general manager, Eastwell Manor Hotel & Spa
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