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UK: Speakers at the Master Innholders’ 23rd Annual General Managers’ Conference will be outlining the newest trends and most successful techniques for the year.
UK: Speakers at the Master Innholders’ 23rd Annual General Managers’ Conference will be outlining the newest trends and most successful techniques for the year.
Session themes this year range from leadership behaviour to crisis PR, teaching delegates how to excel in excellence. The conference takes place on January 11 and 12 2016 at the Grosvenor House Hotel on London’s Park Lane.
On the first day of the conference, Martin Couchman OBE will outline new legislation affecting the industry over the coming year. He will provide commentary on the National Living Wage, gender pay reporting, the apprentice levy and supply chain reports. He will also discuss handling of the service charge and developments in food issues, with a new BHA statutory hygiene guide. A serious session not to be missed by those wanting to start the New Year in the right way.
Robbie Bargh, founder of Gorgeous Group, will talk about the importance of storytelling and an A to Z of the best storytelling in restaurants, bars and lounges.
Digital and travel industry expert Dan Christian will be teaching hoteliers how they can build their ‘social army’ to increase bookings. Delegates will be able to discover the technology and training that has powered Red Carnation Hotel’s impressive digital and social marketing success over the past few years. Dan will provide powerful case studies along with practical and valuable suggestions on how to implement these beneficial initiatives to grow your business.
On the second day, Jez Rose will be teaching strategies, techniques and solutions to help create effective leaders within an organisation. Alan Stevens, director of MediaCoach, will be chair a panel discussion on the management of crises in the hotel industry, discussing examples of good and bad practice, and making recommendations to help and teach delegates how they can work through crises and emerge with their reputations intact.
Prices start at £150+VAT with discounted rates available for Master Innholders, St Julian Scholars and hoteliers.
To book your place for the General Managers’ Conference 2016 or for more information on this year’s speakers please visit the Master Innholders website.
Follow @MasterInnH #GMConf16 on twitter for speaker announcements, special offers and other news about the two-day event.
www.masterinnholders.co.uk
