![[Credit: Mews] Unlocking lifetime loyalty through automation](https://boutiquehotelnews.com/wp-content/uploads/2021/05/independents-hero-688x445.jpg)
Reading Time: 3 minutesRichard Valtr, founder of property management system Mews, explains how hotels can engender guest loyalty through automation. The hotel sector has seen an acceleration in

Reading Time: 3 minutesHotel management software company Preno shares the benefits of cloud-based software for hotels. For some years now, cloud-based technology has become more and more widespread

Reading Time: 3 minutesBHN news editor Eloise Hanson speaks to Brian Ferdinand, owner of SoBeNY and managing partner of CorpHousing Group, about the opportunities to operate and manage

Reading Time: 4 minutesGiles Fuchs, owner of Burgh Island Hotel, explains why he believes luxury hotels are “primed to thrive” post-Covid. With the unveiling of the Government’s roadmap for

Reading Time: 2 minutesBill Barnett, managing director of C9 Hotelworks, discusses the absence of B2C communication and urges hoteliers and their marketing teams to not forget existing customers. As

Reading Time: 2 minutesAndrew Harrington, partner at AHV Associates, gives an overview of the last month’s financial activity across the hospitality sector. The AHV Hospitality Index increased by

Reading Time: 7 minutesThese 12 women not only hold senior roles in the hospitality industry, but also consistently dedicate themselves to gender diversity in accommodation. These female leaders

Reading Time: 4 minutesAaron Belton, global head of travel and hospitality at DocMX, outlines three ways that hoteliers can use digitisation to enhance the performance of their workforce.

Reading Time: 4 minutesRobert Swade, managing director of Maze Hospitality, outlines the reasons why the owner-operator relationship needs to be improved, with some suggestions as to how. As

Reading Time: 3 minutesLouise Gillon, head of hotel finance at Leumi UK, explains how the role of specialist lenders can support the new generation of lifestyle hotels. While