In the age of mobile check-ins, digital payments, and interconnected devices, cybersecurity in hospitality is more critical than ever. Hoteliers are increasingly targeted by cyber threats due to the vast amount of sensitive guest data they manage. A strict approach to reinforcing security systems and protecting guest data is integral to instilling trust and loyalty.
What we discovered:
The types of guest data collected and what information is most at risk
How to manage the security risks associated with IoT devices, mobile phones, WiFi access
Emerging cyber threats and how to prepare for them
What to do in the event of a cyberattack
With thanks to our expert speakers:
• Simon Kaye, COO, Hospitality Technology Advisory
• Max Spangler, VP of technology, Charlestowne Hotels