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Hosted by BHN editor Eloise Hanson
In partnership with Agilysys
Time: 14:00 – 15:00 BST
Online | Free to attend
As market conditions evolve and guest expectations for personalised service intensifies, hoteliers must adopt data-driven strategies to anticipate demands. With advancements in hospitality tech, brands can deepen engagement, provide more value, and ultimately drive on-property revenue and loyalty.
We discovered:
- How to operationalise guest data to influence spend behaviour
- Emerging use cases for AI in driving personalised interactions
- Best practices for aligning cross-department revenue goals when data is siloed
- The future role of automation in optimising on-property spend
With thanks to:
- Frank Pitsikalis, SVP product strategy, Agilysys
- Dado Ljumanovic, group director of digital customer experience, Sircle Collection
- Christopher Kenny, chief marketing and communications officer, Great National Group
Who should attend:
- Hotel owners, investors and developers
- Operators and third-party management companies
- C-suite executives, general managers and senior teams
- Technology providers
- Service providers
If you’re looking for the best no-cost digital content across the hospitality and living sectors, you’re in the right place.
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