The landscape of high-end travel is in constant flux, with evolving traveller expectations and technological advancements reshaping how bespoke journeys are curated and booked. Understanding the role and value of luxury travel agents and advisors is crucial for hoteliers to effectively reach and cater to this market segment.
We discovered:
How the role of luxury travel advisors is evolving in a tech-enabled world
What high-net-worth travellers expect from curated travel experiences
How hotels can better collaborate with advisors to drive high-value bookings
The tools and platforms reshaping the luxury travel sales process
With thanks to:
Claudio Meli, general manager, THE PLACE Firenze
Chelsey-Robin Ingenito, CRM and vendor specialist, Fischer Travel
Ciara Fitzpatrick, B2B marketing manager, Red Carnation Hotels
Pia-Marie Ametsbichler, Senior director, global leisure sales – UK, Ireland and Nordics, Preferred Hotels & Resorts
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