Features
How guest experience technology meets ESG goals
John Attard, hospitality consultant at Alliants, explains why guest experience technology can support the ESG initiatives of all-inclusive hotels and resorts.
Past Webinars
Thursday 29 February 14:00 GMT – Empowering staff with technology to deliver exceptional guest experiences
Hosted by BHN editor – hospitality, Eloise Hanson In partnership with Agilysys Unlocking guest loyalty and bridging the rebooking gap Just 27 per cent of UK travellers rebooked a hotel in the last year. At a time when purse strings are tight, Return on Experience (RoE) has never been
Features
Technology helps hoteliers stay creative and maximise revenue
An overview of the key topics and insights shared in the latest BHN webinar on how hoteliers are redefining the guest experience with innovative services and amenities.
Past Webinars
Advanced technology
Sponsored by likeMagic and London Rock Partners The only constant is change – the speed of which is most visible in the technology industry. Savvy travel and hospitality professionals are embracing new technologies (AI, web3, robotics etc) to become more efficient and enhance guest stays. As software systems adapt and
Features
Technology changing hotel hires
International Hospitality Media (IHM), publisher of Boutique Hotel News (BHN), in partnership with Bizzon, a Mews company, hosted a hospitality business breakfast at One Hundred Shoreditch.
Features
Hotel technology trends in 2022 to secure a sustainable approach to profitability
Andrew Metcalfe, chief technology officer at Guestline, outlines three trends set to shape hotel operations and increase profitability this year.
Features
How to cultivate loyalty and enhance guest experience with technology
Alison Vasey, group product director at Zonal, highlights the opportunities for hoteliers to embrace technology and data to drive revenue this summer and beyond. The summer ahead for the hotel industry will be one of tremendous importance, and with the loosening of restrictions hoteliers will need to hit the ground running in order
Supplier
Operto publishes white paper on technology trends
Worldwide: Surveying over 200 hospitality providers, Operto Guest Technologies has published The State of Tech-Enabled Stays from 2021-2023. The report highlights five trends that are shaping hospitality technology: • 86 per cent of hoteliers and short-term rental providers identify operations automation as a top priority • 76 per cent of
In-room technology
In-room technology www.m-tech.com Kingston-on-Thames KT1 2BQ, United Kingdom. Tel: 0044 208 481 6602 Website: https://www.amadeus-hospitality.com/ Cenium Las Vegas NV89134, United States. Tel: 001 877 623 6486 Website: https://www.cenium.com/ Cyberair Peterborough PE3 7PR, United Kingdom. Tel: 0044 1733 76 50 50 Website: http://www.cyberair.co.uk/ Guest Link Tempe AZ 85282, United States. Tel: 001 480 464