Cendyn Hospitality Cloud launches

Cendyn Hospitality Cloud launches

Worldwide: The first applications available on the Cendyn Hospitality Cloud are Starling customer data platform (CDP) and Cendyn’s website content management system (CMS).

The Cendyn Hospitality Cloud is an integrated, cloud-based platform that empowers revenue, eCommerce, distribution, marketing, and sales teams.

It offers a unified view of every guest and a system of record for rates and reservations, enabling teams to automate and personalise the guest experience.

In conjunction with the launch of the Cendyn Hospitality Cloud, the group is also releasing the platform’s first applications – website CMS and Starling CDP. The integration between the two tools allows hoteliers to drive direct bookings by serving personalised content, offers, and imagery to their website visitors.

Tim Sullivan, CEO and president at Cendyn, said: “We have been busy innovating over the past 18 months and the commercial launch of this platform is incredibly exciting. Powered by Starling CDP, our eCommerce offering now brings a new level of personalisation and merchandising to the hotel shopping experience.

“Our enhanced CMS enables hotels to target specific content, visuals and offers to website visitors based on their preferences and behavior, positioning our customers to drive guest engagement, loyalty, and profitable revenue growth via their direct booking channel.”

Learn more about the Cendyn Hospitality Cloud here.

Cendyn has offices across the globe in the US, Germany, United Kingdom, Singapore, Bangkok, and India. The company serves tens of thousands of customers in 143 countries.

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