Old habits, new routines: Health, safety and wellbeing protocols

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You will learn:

•  The resources available to enhance and improve operating procedures

• Cleanliness and comfort expectations – is certification necessary?

• Understanding consumer demands and the role of transparency in rebuilding confidence

• Duty of care in 2021


Trailblazers joining the discussion will be:

• Deborah Heather, managing director, Quality in Tourism

• Amanda Frasier, EVP standards and ratings, Forbes Travel Guide

• Gordon Bruce, director, Room To Breathe

• Paul Callingham, chairman, Starboard Hotels

Be in the know.

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