Reading Time: 2 minutesWorldwide: A report from the World Travel & Tourism Council (WTTC), produced in collaboration with Microsoft, highlights the need to prioritise responsible AI adoption to achieve a balanced AI ecosystem.
Reading Time: 3 minutesMarkus Feller, CEO at Like Magic, comments on the use of AI assistants in hotels to improve daily operational efficiencies.
Reading Time: < 1 minuteGermany: Customer engagement platform Cendyn has unveiled a new brand identity and launched a consolidated Revenue Growth Package.
Reading Time: 2 minutesIsrael: Tel Aviv-based guest experience platform Duve has announced the acquisition of Easyway, a hotel technology provider that offers a comprehensive guest messaging platform featuring AI agents based on generative AI.
Reading Time: < 1 minuteBHN speaks to Adrian Ellis, chairman of the Hotel Leadership Conference and general manager of The Lowry, to discover some key learnings from this year’s event as well as advice for hoteliers who are sceptical of artificial intelligence. Filmed at the Hotel Leadership Conference 2024 at Park Plaza London Riverbank.
Reading Time: < 1 minuteUS: Property management system Mews has acquired Nomi, a Nashville-based hospitality startup which powers guest experiences.
Reading Time: 4 minutesEwald Damen, creative director and managing partner at interior design firm Virgile + Partners, shares his thoughts on the impact of technology and AI on the future role of the creative director.
Reading Time: < 1 minuteFollowing an interview with Jungyun Kim at Yanolja, BHN editor Eloise Hanson comments on the impact of AI on hotel operations.
Reading Time: 5 minutesBHN speaks to Jungyun Kim, chief strategy officer at hospitality technology platform Yanolja Cloud, to learn more about how AI innovation and investment will support the digital transformation of hotels, and what’s in store for Yanolja’s expansion in the west.
Reading Time: 1 minuteWorldwide: Guest communication platform HiJiffy has released the 2.0 version of Aplysia OS, its guest communications operating system that will use the power of generative AI.
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