Hosted by Eloise Hanson, editor, IHM
Discover how technology is changing the customer and operator experience.
You will learn:
• The growing role of technology within hotels and other hospitality asset classes
• How are property managers and operators balancing high tech and high touch
• How can technology enable value, recognition and loyalty – can it earn trust?
• Contingencies of compiling and utilising guest data – what information is stored, how is it used, and who’s controlling it
Trailblazers joining the discussion will be:
• Jannes Soerensen, general manager, The Beaumont
• Rogier Braakman, managing director, Penta Hotels
• Jeremy Atlan, cofounder and business development, Wishbox
• Jen Wong, CEO, LaaSie.AI
• Julie Grieve, founder and CEO, Criton
