The experiential hotelier

Hosted by Eloise Hanson, editor, IHM

Discover how forward-thinking hoteliers are differentiating the hotel and guest experience within and beyond four walls.


You will learn:

• Creative and innovative solutions for revenue generating opportunities

• Understanding the consumer – the appeal of experiential offerings versus the commoditisation of the product

• Risk and return on investment

• How to stay ahead of trends – what’s next?


Trailblazers joining the discussion will be:

Luca Franco, CEO and founder, Luxury Frontiers

Chris Penn, cofounder, Performance Hotels (Birch and Steel Hotels)

Julia Pearson, partnerships and insights director, Ennismore

Kent Lindvall, founder and part owner, Treehotel and Arctic Bath

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