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Hosted by Eloise Hanson, editor, IHM
Discover how forward-thinking hoteliers are differentiating the hotel and guest experience within and beyond four walls.
You will learn:
• Creative and innovative solutions for revenue generating opportunities
• Understanding the consumer – the appeal of experiential offerings versus the commoditisation of the product
• Risk and return on investment
• How to stay ahead of trends – what’s next?
Trailblazers joining the discussion will be:
• Luca Franco, CEO and founder, Luxury Frontiers
• Chris Penn, cofounder, Performance Hotels (Birch and Steel Hotels)
• Julia Pearson, partnerships and insights director, Ennismore
• Kent Lindvall, founder and part owner, Treehotel and Arctic Bath
