Reshaping the owner-operator relationship

Hosted by Eloise Hanson, editor, IHM

[sponsored by Cvent and Operto Guest Technologies]

The pandemic has forced many owners and operators to negotiate payments, grant concessions and restructure leases. As a result, new models are emerging. This webinar will explore what’s been most effective in reaching mutual agreements with a look to the future. 


You will learn:

• Understanding how landlords and tenants are now collaborating. What personal/professional qualities helped the situation?

• How are leases being restructured in response to changing requirements

• How can owners protect investment with flexible lease structures – what are the benefits and risks

• Advice for operators and owners as legal restrictions fall away


Trailblazers joining the discussion will be:

Gerard Nolan, managing director, Gerard Nolan & Partners

Felicity Jones, partner, Watson Farley and Williams

David Orr, CEO, Resident Hotels

Rustom Vickers, head of franchise development EMEA, Choice Hotels 

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