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Hosted by BHN editor Eloise Hanson
Two senior leaders effectively interviewed each other – an informal, view-from-the-top conversation covering the following topics:
- Market pressures and opportunities influencing decision-making
- Growth strategies and investment focus for the year ahead
- Evolving guest behaviours and how consumer trends are reshaping product strategy
- The impact of technology and AI on efficiency and guest experience
- Approaches to talent, culture, and operations
With thanks to:
- Charlie MacGregor, CEO, The Social Hub
- Billy Skelli-Cohen, CEO, Beaumier
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