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Human versus digital concierge

Reading Time: < 1 minuteHosted by Eloise Hanson, editor, IHM Discover how technology is changing the customer and operator experience.   You will learn: • The growing role of

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The experiential hotelier

Reading Time: < 1 minuteHosted by Eloise Hanson, editor, IHM Discover how forward-thinking hoteliers are differentiating the hotel and guest experience within and beyond four walls.   You will

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Boutique Hotel Trendsetters 2021

Reading Time: < 1 minuteSponsored by AKA Serviced Residences BHN news editor Eloise Hanson will be talking you through her six predicted 2021 travel trends that will shape the

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IHG expands Vignette Collection in Spain with Madrid signing
IHG expands Vignette Collection in Spain with Madrid signing
Reading Time: 2 minutesSpain: IHG Hotels & Resorts is set to open the San ...
KAYAK co-founders launch AI assistant Lola for travel experiences
KAYAK co-founders launch AI assistant Lola for travel experiences
Reading Time: 2 minutesUS: KAYAK co-founders Steve Hafner and Paul English have launched Lola, ...
Minor Hotels names Ercolano as GM of The WestDill Mayfair
Minor Hotels names Ercolano as GM of The WestDill Mayfair
Reading Time: 2 minutesUK: Minor Hotels, a global hospitality brand with more than 640 ...
AI voice platform ääni integrates with Mews for phone bookings
AI voice platform ääni integrates with Mews for phone bookings
Reading Time: 2 minutesUK: Conversational AI platform ääni has integrated its revenue optimisation software ...
Outbound Park City set to open in early 2027
Reading Time: 2 minutesUS: Lifestyle brand Outbound Hotels will open its 180-room Park City ...
AA Hospitality Awards reveals 2026 accommodation winners
AA Hospitality Awards reveals 2026 accommodation winners
Reading Time: 2 minutesUK: Hotels, inns and B&Bs from across the UK and Ireland ...
Populas Seattle names Brandenberg as general manager
Populus Seattle names Brandenberg as general manager
Reading Time: 2 minutesUS: Carbon positive hotel Populus Seattle has appointed Rob Brandenberg as ...
Corinthia signs hotel and residences in Turks and Caicos
Corinthia signs hotel and residences in Turks and Caicos
Reading Time: 2 minutesTurks and Caicos Islands: Luxury hotel group Corinthia has signed a ...
Treehouse Hotel Manchester unveils rooftop expansion
Treehouse Hotel Manchester unveils rooftop expansion
Reading Time: 2 minutesUK: Treehouse Hotel Manchester will be introducing a rooftop restaurant, bar ...
Where are the hotel visionaries? Sam Nazarian shares his view
Where are the hotel visionaries? Sam Nazarian shares his view
Reading Time: < 1 minuteBHN editor Eloise Hanson talks to Sam Nazarian, founder and ...