Eloise Hanson

Picture of Eloise Hanson
Eloise joined IHM in September 2019 as reporter for Boutique Hotel News and was promoted to editor - hospitality in July 2023, overseeing BHN and its sister website Serviced Apartment News. She broadly covers the global boutique, lifestyle and luxury hotel industry, as well as serviced apartments, aparthotels and extended stay. As a multimedia journalist, Eloise contributes to daily news articles, a weekly e-newsletter and monthly features, in addition to each brand’s podcast and webinar series. Contact: eloise@internationalhospitality.media
The loyalty dilemma

The loyalty dilemma: Flexible bookings vs subscription

Reading Time: < 1 minuteHosted by Eloise Hanson, editor, IHM [sponsored by Cvent and Operto Guest Technologies] Hotels have long leveraged loyalty programs to attract and convert returning customers.

The Comeback of events

The comeback of events – are you ready?

Reading Time: < 1 minuteHosted by Eloise Hanson, editor, IHM Boutique Hotel News in partnership with Cvent In-person events are beginning to return, and with them a whole host

Owner-operator Banner Update

Reshaping the owner-operator relationship

Reading Time: < 1 minuteHosted by Eloise Hanson, editor, IHM [sponsored by Cvent and Operto Guest Technologies] The pandemic has forced many owners and operators to negotiate payments, grant concessions

f&b bhn

F&B and the future of delivery

Reading Time: < 1 minuteHosted by Eloise Hanson, editor, IHM [sponsored by Operto Guest Technologies and Bizzon] Food and beverage sales have provided ancillary revenue whilst occupancies are low,

NExt best hotel tech

The next best hotel tech

Reading Time: < 1 minuteHosted by Eloise Hanson, editor, IHM [sponsored by Bizzon and elina] Hotel technology providers will put their best foot forward in this Dragon’s Den style

M&A activity (4)

M&A activity in the lifestyle sector

Reading Time: < 1 minuteHosted by Eloise Hanson, editor, IHM [sponsored by Bizzon and elina] Investor appetite is high and transaction volume is rising, resulting in strong competition for

The hotel room of the future (6)

The hotel room of the future

Reading Time: < 1 minuteHosted by Eloise Hanson, editor, IHM [sponsored by Bizzon and elina] Changes in travel behaviour has prompted a re-evaluation of product offering. How travellers use

Alternative Payment solutions for smart hoteliers

Alternative payment solutions for smart hoteliers

Reading Time: < 1 minuteHosted by Eloise Hanson, editor, IHM [sponsored by Bizzon and elina] Independent hotels and hotel groups are starting to embrace more payment solutions including cryptocurrencies.